Testimonial

Reputation is everything when deciding your home package

10 July 2018

If you want personalised service with honesty and integrity, look no further than Kaplan Homes.

When you choose a builder to create your perfect home, they should make you feel the same as eating your favourite bowl of soup – a comforting, honest and reliable experience that really hits the spot.

We pride ourselves on our excellent reputation. Our clients are looking to build a unique home for their families, ideally suited to their lifestyle, and we aim to deliver every time. Keeping our customers happy is the main reason we’re here.

But you don’t have to take our word for it; read on what our clients have to say about their experience with Kaplan.

Reliability

“Very thorough and they made sure the house was handed over to us well ahead of schedule.” Atish Jain

I know what you’re thinking – a builder handing over the house keys ahead of schedule? It sounds unheard of, but that’s the kind of service we strive for.

We offer personalised service to all our clients, sitting down with them to map out a vision for their family home, and delivering on that vision.

Our generous packages feature luxury inclusions that other builders would charge extra for. With us, there’ll be no unexpected costs at the end of the process; everything is included upfront.

Expertise

“If anyone is under the misapprehension that building a house is straightforward take it from me it certainly is not. These people know precisely how to do it and deliver the goods with an exceptionally high degree of professionalism.” Colin Pike

Kaplan only works with trades who deliver the finished product to an exceptional standard. Our team is made up of experienced, highly-skilled craftsmen using materials that are built to last.

Communication

“They were always in communication, especially in wet weather delays. All I had to do was approve some paperwork and have peace of mind. The finished product was amazing. We are extremely happy. Would like to thank Andrew and his amazing team for making this as easy as possible.” Mev

The key to good service is communication, and luckily, we’re a friendly bunch of people. Our team will keep you continually (and enthusiastically) informed about the progress of your home.

Satisfaction

“Thank you very much for the great service and build. Even after all these years.” Vivek Chaudhary

“They built our dream home!” Brendan Petrovich

Our ultimate aim is customer satisfaction.